Policies/Warranty Info

All client information and data is strictly kept confidential, except where prohibited by law.

We warranty our labor for a period of 10 days. However, we do not make any guarantees for software issues including, but not limited to: viruses, trojans, and software you install afterward. It is your responsibility for keeping your data backed up and your software up-to-date. Under no circumstances are we liable for loss of data.  We are not responsible for previously existing hardware damages or damages that occur during or after our repairs.  All hardware, which needs to be installed, must be purchased by you and is required to be brand new.  We will not install used hardware without the customer’s express agreement that this warranty for will be voided.  This agreement must be signed on-site prior to performance of any and all work.  Warranties on any hardware or software installed by us is subject to the warranty offered by the store where purchased or manufacturer’s warranty, as applicable. We do not warranty hardware , nor software of any kind.

The certifications from CompTIA are a measure of proficiency in the field of computer repair. A+ certification means that you possess the technical skills and knowledge that are important to work as a qualified computer repair technician. Network+ Certification means you possess the technical skills and knowledge that are important to work as a qualified network repair technician.